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Returns and Refund Policy   
 

At Dailyfabric, operated by Krimsons Orions Private Limited, we strive to provide a smooth and convenient shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Krimsons Orions Private Limited, while “you,” “your,” and “user” refer to our valued customers. By placing an order on our website, you agree to the return and refund terms outlined below. If you need to send an item back, the applicable return conditions are clearly detailed for your reference.  

Eligibility for Returns  

  • Items must be unused, unwashed, and returned in their original condition, with all tags, labels, and packaging intact.  
  • All tags, labels, and boxes must be returned exactly as received.  
  • Products that have been worn, cleaned, or altered in any manner are not eligible for return.  
  • Return requests must be submitted within 48 hours from the date of delivery. To initiate a return, please contact our customer service team within this period.  
  • Items that do not meet the above conditions will not be accepted for return.  

How to Initiate a Return  

Step 1: Initiate a Request  

Send an email with your return request, including your Order ID and reason for return, to Krimsonsorionspvtltd@gmail.com.  

Step 2: Share Supporting Photos  

If the product is damaged, defective, or incorrect, please attach clear photographs showing the issue to help speed up processing.  

Step 3: Follow the Return Instructions  

Once your return request is approved, you will receive detailed instructions regarding the return process.  

We reserve the right to decline any return requests that do not comply with our return guidelines.  

Refund Process & Timeline  

After receiving the returned item, our team will inspect it to confirm compliance with return conditions. You will be informed whether your refund request is approved or rejected. If approved, the refund will be credited to your original payment method within 5–7 business days. A confirmation email will be sent once the refund is completed.  

Partial Refund Guidelines  

If a returned item only partially meets the return requirements, such as minor damage or missing packaging, a partial refund may be issued at our discretion.  

Damaged, Defective, or Wrong Product  

If you receive a product that is damaged, defective, or incorrect, please submit a return request within 48 hours of delivery. Kindly provide clear photos or videos of the issue via email to help us resolve the matter promptly.  

Need Assistance?  

If you have any questions or need help regarding returns or refunds, please contact our customer support team at Krimsonsorionspvtltd@gmail.com.  

Thank you for choosing Dailyfabric. Your trust is important to us, and we are committed to ensuring a positive shopping experience.